IBC Consulting

IBC’s Consulting Division delivers value-driven solutions through the application of in-house and best practice methodologies and industry expertise. The focus of our approach to all assignments is to ensure that our customers achieve exceptional and sustainable benefits and to manage the changes associated with the implementation of new strategies, processes, systems and people practices.

IBC measures its value-add through qualitative improvements such as an increase in employee and customer satisfaction, and quantitative improvements such as an increase in sales, reduced costs and improved profitability.

Where IBC does not have in-house expertise, it is able to draw upon an extensive network of strategic alliances.

IBC offers either a comprehensive organisation-wide approach to Strategy, Business Improvement and Change Management, or specific programmes and initiatives in the following areas:

1. Business Strategy

  • •  Strategy facilitation
  • •  Industry, market and customer research
  • •  Strategy assessment
  • •  Strategy formulation
  • •  Strategy implementation and review 

2. Business Processes
  • •  Business process analysis
  • •  Business process redesign
  • •  Business process re-engineering

3. Job Design
  • •  Job analysis
  • •  Job profiling
  • •  Job evaluation

4. Organisation Design
  • •  Organisation assessment
  • •  Organisation restructuring

5. People Practices
  • •  Recruitment and selection
  • •  People assessment
  • •  Leadership, managerial and supervisory training and development
  • •  Individual coaching
  • •  Learnerships and skills development
  • •  Team building
  • •  Employee relations

6. Performance Management Practices
  • •  Management control systems
  • •  Organisational, departmental and individual performance management
  • •  Key performance areas and indicators
  • •  Standard setting
  • •  Performance appraisal systems
  • •  Counselling and mentoring

For more information on IBC’s Consulting services, contact Colin Steyn on colin@ibc.co.za

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